Innogen · Publications · Journal articles
Assessing End-use Relevance of Public Sector Research Organisations
Research Policy 38 (1) 73-87
Measuring the effective impact of research and its relevance to society is a difficult undertaking but one that the public sector is keen to embrace. Identifying end-users of research and capturing their views of research relevance are challenging tasks and not something that has been extensively reported. The evaluation of end-use relevance demands a shift in organisational mindset and performance indicators away from readily quantifiable outputs towards a consideration of more qualitative end-user outcomes that are less amenable to measurement, requiring both a greater tolerance of ambiguity and a willingness to learn from the evaluation process.